Doria International, Inc. (“we”, “us”, “our”) operates the Rapticstrong.com website. Raptic® is a registered trademark of Doria International, Inc.
Your Personal Information and Disclosure to Third Parties
When ordering product from our online store, creating an account with us, submitting an email to us, joining our mailing list, registering a product for its warranty, and/or submitting a warranty claim, we may receive and store the following information from you that may include the following:
- email address
- mailing/billing address
- telephone number
- credit card information
- IP address/domain name
- any personal information that you may have volunteered
Information We May Collect From Other Sources
We may collect or obtain information about you that you chose to make public, including through social media platforms and other public forums. We will use this information where you have provided your consent to the third party or to Raptic.
How We Use Your Information
Depending on how you interact with us, we may use your personal information to process and fulfill a request, order, or other transaction, provide technical and product support, enhance and improve our services and products to develop new products and services, create, maintain, customize, and secure your account with us, offer you customized content, respond to your requests, inquiries, comments, and concerns, notify you about changes, updates and other announcements related to our products and services, provide you with promotional messages and other information about products and services, identify usage trends and develop data analysis, and/or comply with legal obligations, resolve disputes, and enforce our agreements.
We retain your personal information for as long as necessary to provide our services and fulfill transactions you have requested, or for other essential purposes such as complying with our legal obligations.
Protection of Personal Information
The security of your personal information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices. For example, we utilize technical safeguards to protect your personal information from accidental, unauthorized, or unlawful access, use, loss destruction, damage, or disclosure. However, please be aware that no method of transmission or storage is fully secure, and we are unable to guarantee the absolute security of the personal information we have collected from you.
Social Media Policy
By providing us with your email, you may receive periodic emails or mailers from us with new product announcements, events or promotions. If you would like to stop receiving these emails, please email us, Attention: Unsubscribe from Raptic, at email@example.com to be removed from the list.
We do not structure our website to attract children. Accordingly, we do not knowingly collect information from anyone who is age 13 and under.
California Privacy Rights
California Civil Code Section 1798.83 permits Raptic customers who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
To make such a request, please send an e-mail to firstname.lastname@example.org or write to: Customer Service, 1171 South Robertson Blvd Box 146, Los Angeles, CA 90035. We will endeavor to respond to requests made and provide the information within 30 days of receipt of request. This request may be made no more than once per calendar year.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identify or authority to make the request.
California Prop65 Warning
Proposition 65 Warning for California Consumers: Our products may contain chemical which expose you to Cancer and Reproductive Harm - visit www.P65Warnings.ca.gov for more information.
Effective: March 23rd, 2021