Privacy Policy

Doria International, Inc. (“we”, “us”, “our”) operates the Rapticstrong.com website. Raptic® is a registered trademark of Doria International, Inc.

This Privacy Policy applies to our collection and use of information from all users of our website. Please note that our Privacy Policy does not address the privacy practices of third parties, including those with whom we may share information as set forth below. Please review the privacy practices of third parties before you enter into any agreements with them for services.

We use your personal information, identified below, for providing and improving our services. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Your Personal Information and Disclosure to Third Parties

When ordering product from our online store, creating an account with us, submitting an email to us, joining our mailing list, registering a product for its warranty, and/or submitting a warranty claim, we may receive and store the following information from you that may include the following:

name
email address
mailing/billing address
telephone number
credit card information
IP address/domain name
any personal information that you may have volunteered

We do not sell,share, trade, or disclose our customers’ personal information with any third parties except when required to do so by law.  We collect and store information about the pages viewed by our website visitors. We use this data to identify visitor behavior which will help us to improve the overall site experience.  We are not responsible for the Privacy Policy content on sites linked to Rapticstrong.com.

Cookies

We use cookies on our website. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser. Cookies allow us to provide you with services and features that will recognize your device and enhance your shopping experience. Cookies allow us to customize your browsing experience and deliver ads targeted to you. When you return to our site, cookies allow us to remember you from your last visit and keep track of your interests. Most browsers allow you to disable the use of cookies however, we recommend that you leave them on.

We use Google Analytics remarketing codes to log when users view specific pages or take specific actions on a website. This allows us to provide targeted advertising in the future. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits to our website. If you do not wish to receive this type of advertising from us in the future, you can opt out using the Google ad settings page or the Network Advertising Initiative opt-out page.

Information We May Collect From Other Sources

We may collect or obtain information about you that you chose to make public, including through social media platforms and other public forums. We will use this information where you have provided your consent to the third party or to Raptic.

How We Use Your Information

Depending on how you interact with us, we may use your personal information to process and fulfill a request, order, or other transaction, provide technical and product support, enhance and improve our services and products to develop new products and services, create, maintain, customize, and secure your account with us, offer you customized content, respond to your requests, inquiries, comments, and concerns, notify you about changes, updates and other announcements related to our products and services, provide you with promotional messages and other information about products and services, identify usage trends and develop data analysis, and/or comply with legal obligations, resolve disputes, and enforce our agreements.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill transactions you have requested, or for other essential purposes such as complying with our legal obligations.

Protection of Personal Information

The security of your personal information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices. For example, we utilize technical safeguards to protect your personal information from accidental, unauthorized, or unlawful access, use, loss destruction, damage, or disclosure. However, please be aware that no method of transmission or storage is fully secure, and we are unable to guarantee the absolute security of the personal information we have collected from you.

Social Media Policy

We are not responsible for any information collected by social networks on which we maintain a social media presence. These include, but are not limited to, Facebook, Google, Twitter, and LinkedIn. Each social media network has its own privacy policy and it should be read before creating an account on the network. We are not responsible for any marketing or retargeting performed by a social media network after you have visited our website.

Emails

By providing us with your email, you may receive periodic emails or mailers from us with new product announcements, events or promotions. If you would like to stop receiving these emails, please email us, Attention: Unsubscribe from Raptic, at support@rapticstrong.com to be removed from the list.

Children's Privacy

We do not structure our website to attract children. Accordingly, we do not knowingly collect information from anyone who is age 13 and under.

Business Transaction

If Raptic is involved in a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. In such cases, we reserve the right to transfer your personal information, without advance notice to you, in order to continue providing uninterrupted service. In the event your personal information is transferred and/or becomes subject to a different Privacy Policy, a notification will be provided to you.

California Privacy Rights

California Civil Code Section 1798.83 permits Raptic customers who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

To make such a request, please send an e-mail to support@rapticstrong.com or write to: Customer Service, 1171 South Robertson Blvd Box 146, Los Angeles, CA 90035. We will endeavor to respond to requests made and provide the information within 30 days of receipt of request. This request may be made no more than once per calendar year.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identify or authority to make the request.

California Prop65 Warning

Proposition 65 Warning for California Consumers: Our products may contain chemical which expose you to Cancer and Reproductive Harm - visit www.P65Warnings.ca.gov for more information.

Changes to Our Privacy Policy

By using our website, you consent to the collection and use of your information as we have outlined in this Privacy Policy Raptic reserves the right to amend this Privacy Policy from time to time. When we do, we will post those changes on this page or by notice on our homepage, so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it. We will post a notice on this page for thirty (30) calendar days prior to the implementation of any material changes to this Privacy Policy. Such notice will provide information as to how you may remove your information from our database should you so desire. Your use or continued use of our website after we post modifications to our Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Effective: March 23^rd, 2021